Kevin Graff

Can you believe it? Five years have passed since we embarked on this incredible journey, and we couldn’t have done it without you. We are thrilled to celebrate our 5th year in business, and we want to take a moment to express our heartfelt gratitude for your support. This milestone not only represents our achievement but the trust and loyalty you’ve shown us throughout this adventure. 

 Our success story is incomplete without the remarkable people who have supported us from day one  — our customers. We want to extend our deepest gratitude to each one of you.  You are the reason we are here today, and we promise to keep exceeding your expectations.  

 And to our team – we want to extend our heartfelt appreciation to our consultants who have been a driving force in our success. experience, hard work, and dedication has allowed us to expand into five states across the Upper Midwest, serve over 50 financial institutions, review over 2,300 credit relationships, and almost $14 billion in total portfolio commitments.   

 As we celebrate this milestone, we’re not just looking back; we are also looking forward to the exciting journey ahead of us. We value your feedback, and we remain motivated to keep improving.  

 Our 5th-year anniversary is not just about our accomplishments; it’s a celebration of the relationships we’ve built and the community that surrounds us. Thank you for choosing us as your trusted partner, and here’s to many more years of growth, success, and shared moments. We look forward to continuing this next chapter with you! 

Reviewing real estate appraisals and evaluations can seem a mundane but required task in the commercial lending process.  The commercial appraisal and evaluation (valuation) review process[i] within community-based financial institutions includes internally prepared reviews, third-party prepared reviews, or some combination of the two.  Often, the internally prepared review is completed by less experienced financial institution staff as a part of their training process, while some institutions have a dedicated appraisal and review department.  Loan officers may also perceive the review as a necessary evil rather than a risk management function.  The significance of the appraisal or evaluation review should be considered as a part of the pre-funding due diligence and risk management process, however pedestrian the process may seem.

Valuation reviews are a standard and vital part of a loan file review for commercial real estate lending transactions.  Recently our loan review activities identified two situations where the compliance review completed by the financial institution did not identify material flaws with the information included in the appraisal.   Both circumstances originated with a flawed appraisal engagement letter which did not appropriately identify the subject property.  The reviews of these valuations did not detect the mismatch between the appraised property and the property identified in the credit approval pledged to secure the transaction.  The result of the deficient appraisal review led to lending decisions using market values that did not represent the collateral pledged.

[i] The Uniform Standards of Professional Appraisal Practice (USPAP) 2010-2011 edition defines an appraisal review as the act or process of developing and communicating an opinion about the quality of another appraiser’s work that was performed as part of an appraisal, appraisal review, or appraisal consulting assignment. In addition, Section 1473(e) of the Dodd-Frank Act amended Section 1110 of the Financial Institutions Reform, Recovery, and Enforcement Act of 1989 to require the federal financial regulatory agencies, Federal Housing Finance Agency (FHFA), and Consumer Financial Protection Bureau (CFPB) to issue appraisal review standards.

To read this full article, click here.

The Not-So-Typical Repo Man: A Conversation with Jeremy Vang with Recovery Solutions 

Recently, Kevin Graff, President of Integrity Loan Review sat down with Jeremy Vang of Recovery Solutions.   Recovery Solutions is a fully insured and bonded nationwide commercial repossession and remarketing agency specializing in commercial-grade repossessions. Recovery Solutions specializes in ag equipment, yellow iron, trucks and trailers, coach busses, cranes, tow trucks, forestry, mining, industrial machines, medical equipment, luxury RVs, and motor homes.

Thanks for sitting down with me, Jeremy. Would you mind telling me a little bit about how you started Recovery Solutions? 

My wife Jessica and I formed Recovery Solutions together in 2015 and we rebranded, strictly focusing on commercial-grade repossessions after 20 years in the auto repossession side of the recovery industry. We noticed that the auto repossession industry was saturated with repo agencies that specialized in consumer vehicles, and nobody was really specializing in commercial-grade equipment repossessions, so we took the ball and ran with it. Recovery Solutions serves lenders of all sizes, ranging from small community banks and credit unions to small-mid-and large ticket leasing and equipment finance companies, attorneys and law firms, and truck and equipment dealers. Because I was able to form Recovery Solutions together with my wife, we are also classified as a woman-owned business.

If there is one thing that separates Recovery Solutions from our competitors and nationwide commercial forwarding companies, it’s the fact that we care about the overall well-being of our lenders and our lenders’ customers, our understanding of brand awareness and reputational risks, and our ability to repossess assets placed with reduced risk to the lender.

You mentioned that you specialize in commercial-grade equipment, do you have a specialty with a specific asset class? How does pricing work for the different asset classes for your business?

We truly specialize in all facets of commercial-grade recovery. We are most versed in ag and construction equipment, trucks and trailers, coach and shuttle busses, limousines, cranes, tow-trucks, forestry, mining, industrial machines, medical equipment, luxury RVs, and motor homes. We’ve even repossessed nail and tanning salons, restaurant equipment, and arcades, and conducted a full-on business closure of a 5-acre truck stop and restaurant once.

With commercial grade repossessions, pricing is typically broken down into weight classes. For instance, if a lender is dealing with mining or installed industrial machines, we try to quote these out to the best of our ability on a case-by-case basis as there will almost always be breakdown and deinstall costs. The one thing that separates consumer and commercial repossessions is this, no commercial repossession is ever the same and it’s hard to put an exact dollar amount on how much it’s going to cost a lender to repossess, deinstall, and transport a 1.5M Tube Laser for instance. The logistics that come with commercial repossessions can be very overwhelming.

To read this full interview, click here.